Leonard Swindley (played by Arthur Lowe) was the central character. Formerly the manager of the fashion retail store "Gamma Garments" in Coronation Street, in this series he is the deputy manager of the department store Dobson and Hawks. His boss in the series was Ernest Parbold played by Paul Dawkins who was replaced by Wally Hunt played by Robert Dorning in series 2. Other regulars were Betty Driver as canteen lady, Mrs Edgeley and Joy Stewart as Miss Sinclair, the boss's secretary.