Andrey Pavlov is a professional negotiator who has been trained at the Academy of Management of the Ministry of Internal Affairs of Russia. He is the kind of person who comes to terrorists without weapons and establishes contact with them in a matter of seconds. But his main income does not come from the successful release of hostages, but from big business. Wherever people cannot agree, he helps — for a lot of money. For each case, it changes beyond recognition. Pavlov developed an amazing ability to transform himself in childhood, which helped him build a difficult relationship with his mother. He also feels people so well that he doesn't trust anyone for a long time. Even for myself.