Glaswegian tough-guy Alasdair Jeffrey is on a mission to sort out Britain's nightmare workers, flushing out the office trouble-makers who are stopping others from getting the job done. Alasdair's approach is unconventional - installing secret cameras to reveal exactly what's going on. He shows the video evidence of bad behavior to the misbehaving staff, and then the boss. Only when they face up to their bad behavior can Alasdair start to fix it. And his fixes are unconventional too - but they get results. He could arrive at your front door at 4am, or if you're not communicating you could find yourself handcuffed to your office rival. But beneath the tough image is a man with an uncanny knack of understanding the real problems we all have at work, and how to fix them.