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The second episode of this series, with unique access to the staff and customers of a high street bank, is about love and money.

All of life passes through NatWest bank in Huddersfield. The staff there see customers at every milestone of adult life. Young love, settling down, parenthood, divorce, old age, illness and death. That's not to mention the staff, who between them have clocked up one engagement, three mortgages and three divorces, just in the last year.

While bank staff open up about their relationships, their divorces and about who calls the shots with money in their house, they also meet customers who juggle money and their hearts. Money can provoke strong feelings in relationships.

Victoria and Matthew have just moved in together and opened a joint account to test out their relationship, while Helen is trying to unpick the financial mess of her divorce. Melanie's husband has clocked her obsessive bargain hunting habit, while Kevin is looking after his father's pension money so the 79-year-old can go looking for love in Africa. Andy's homeless and so can't close the joint account he shared with his ex. Deputy bank manager Claire is still living at home with her parents, until she and her boyfriend can afford to get on the property ladder.

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Back from maternity leave, young bank manager Clare Atkinson needs to focus her team on lending money to customers, whether it's for a new car, a new home or cosmetic surgery.

We're borrowing more than ever before in Britain - household debt now totals £1.47 trillion. Brian and Elizabeth need a loan to pay off £26,000 they've spent on seven credit cards. Farid, who came to Britain from Afghanistan aged 17, wants a small mortgage to buy his council flat. And John wants a loan of half a million pounds for his luxury housing development.

Clare's branch of NatWest in Huddersfield has an annual profit target to hit and in six months the bank will announce whether or not it's made a profit for the first time since the banking crash seven years ago.

Mortgage advisor Gary is trying to drum up new business with a giant coffee cup while customer advisor Richard is trying to take his own advice, stop over-spending and resist the temptation of buying a remote controlled drone on eBay.

The final episode of this series - with unique, behind the scenes access to a high street bank and its customers - looks at how we borrow money and how banks lend it. Will Claire and her team help bring the bank into profit for the first time in years? The bank needs to lend money to make money, but why do we borrow so much?

The Bank: A Matter of Life and Debt

Odcinki

Sezon 1