In the 1950s, Ali, a young man, arrives at the Grand Hotel in the beautiful city of Aswan to investigate the disappearance of his younger sister. He gets a job as a waiter and falls in love with the daughter of the owner, Nazly. Nazly starts to help him to discover the truth about his sister's disappearance. Then the story takes a different twist to discover all the secrets and mysteries hidden in the wonderful Grand Hotel.